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How can we help?

Here you'll find a few of our most popular questions, indexed by the categories below.

FAQs

1/ What products do you offer?

We specialize in premium electronic products. Be it earpods, smartphones or high-end gaming gears, we got everything in stock for good prices.

2/ Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping fees and delivery times will be calculated at checkout.

3/ What is your return policy?

We offer a 30-day return policy on unused products in their original packaging. Visit our Returns & Exchanges page for more details.

4/ Do you offer product warranties?

Yes, all our products come with a standard manufacturer's warranty. The length and coverage vary by product, which will be specified on the product page.

Have more Questions?

Q: How Do I Change Or Cancel My Order?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: My Shipment Was Damaged, What Can I Do?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Gear Was Missing From My Order, What Can I Do?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Where Is My Package?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Can I Mark An Order As A Gift?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Do I Start A Return?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Can I Exchange A Product?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Long Does It Take For A Return To Process?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Can You Add Discounts To Outlet Items?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at support@omnithemes.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order.